Logging in

All queries related to logging into your account

What is a login PIN?
Login PIN is a 6-digit numeric password you can set with your Aspire account to login to your account.
Wed, 2 Sep, 2020 at 3:27 PM
So no more OTPs at login?
Yes, absolutely not. No more OTPs at login. You just need to do a one-time OTP verification before setting up your login PIN.
Wed, 2 Sep, 2020 at 3:27 PM
What if I forgot my Login PIN?
On the page you're asked to input your Login PIN, you can click on Forgot PIN and follow these simple steps: Do an Email OTP authentication Answer s...
Wed, 2 Sep, 2020 at 3:27 PM
What if my Aspire business account has an accountant or an additional director? Can they use my login PIN?
Each user - be it an accountant or an additional director - would need to setup their own 6-digit login PIN.
Wed, 2 Sep, 2020 at 3:28 PM
What happens to my existing 4-digit PIN that I use to view my debit card details or add a recipient?
The existing 4-digit PIN has been replaced by SMS OTP verification.
Wed, 2 Sep, 2020 at 3:28 PM
What if I don't receive an SMS OTP?
Don't worry, we got your back. If we notice that there is an issue with sending SMS OTPs on your phone, we will give you an option to request for an OT...
Wed, 2 Sep, 2020 at 3:29 PM